CHRISTINE MOFFETT

Executive Profile

Fractional CIO/CTO/CIDO

Specialized Industry Expertise: Sports & Entertainment, Hospitality, Legal, Healthcare, and Technology.

Areas of Excellence

    • Fractional CIO/CTO/CIDO
    • Mergers & Acquisitions
    • Comprehensive Technology Review & Audit
    • Strategic Technology Roadmaps
    • Data Security Review & Audit
    • IT Contract Negotiations and Vendor Management
    • Compliancy and Business Continuity
    • Digital Realization
    • Data Analytics and Business Intelligence

Fractional cto/cio Services:

      • Strategic Guidance Provide strategic direction on tech stacks, customer experience improvement opportunities, IT infrastructure, and digital transformation initiatives, tailoring to align with the company’s goals and budget.
      • Comprehensive Technology Review & Audit: Review current state, identify gaps and opportunities for technology modernization tied to operational efficiencies to meet future goals.
      • Assess Current IT Staff. Identify gaps and opportunities for improvement to operational vision for the organization.
      • Deliver Strategic Technology Roadmaps including a short-term with immediate executable action items to 4-year roadmaps to meet the vision of the organization.
      • Review Security Systems through proposal of security ecosystem tech for data protection, cybersecurity protection for compliancy and business continuity.
      • Offer IT Contract Negotiations and Vendor Management to ensure licenses and maintenance contracts are priced appropriately and vendors are being held to contractual commitments.

 

Mergers & Acquisitions:

    • Strategic Planning and Execution: My approach begins with meticulous pre-planning and extends through post-merger integration. I specialize in restructuring IT departments to maximize efficiency, consolidating IT assets and workforce, and identifying synergistic opportunities for cost savings.
    • Benchmarking and Optimization: My process includes conducting thorough benchmarking of infrastructure performance both before and after mergers. By implementing enterprise-level processes and procedures, I ensure the merged entity operates at peak efficiency and service levels.
    • Cost Efficiency and Modernization: With a diligent focus on cost-effectiveness, I strive to create a more sustainable IT infrastructure. This involves transitioning to advanced, modern technologies that not only reduce costs but also enhance operational capabilities.
    This comprehensive strategy ensures a seamless transition during mergers and acquisitions, fostering a stronger, more integrated organization.

Strategic Planning & Project Management:

  • Enhancing User Experiences: Expertise in crafting strategic plans aimed at elevating the experiences of customers, fans, or guests. My strategies assess new corporate revenue opportunities and ensure that technology teams are perfectly aligned with the business’s operational goals and objectives.
  • Expert Financial and Project Oversight: With a proven track record, I  manage multi-million dollar operational expenses and capital projects. I have successfully overseen the delivery of critical IT and data-driven initiatives, with a total value exceeding $493.5 million.
  • Operational Improvements and Achievements: These projects significantly enhance infrastructure and boost operational efficiency, fulfilling enterprise-wide, mission-critical objectives. My approach not only focuses on technological upgrades but also on the tangible benefits these improvements bring to overall business performance.
  • My deep expertise ensures that strategic planning and project management not only meet but exceed the expectations of all stakeholders involved.

Mindful Leadership & Coaching

  • Empowering Technology Leaders: Leveraging compassionate leadership techniques and a deep understanding of empathy,
  • ​I have successfully guided over 500 leaders toward achieving excellence in their fields. My focus extends beyond career advancement, as I also provide mentorship to enhance their public speaking and leadership skills.
  • This approach not only fosters professional growth but also enriches their capacity to lead with confidence and clarity in the dynamic environments of sports and entertainment.
  • Through personalized coaching, each leader is equipped to navigate their unique challenges and opportunities, ensuring they excel and inspire in their roles.

Transformational Change:

By cultivating a strong collaborative partnership between the business and technology departments, focusing on process engineering and automation, for several organizations, I have successfully spearheaded the creation and implementation of long-term IT strategic frameworks, IT governance procedures, and extensive multi-year project and financial planning.

This body of work included comprehensive project portfolios and scorecards. Additionally, I have led cultural transformations designed to improve the overall health and well-being of the organizations.

Digital Realization

Digital realization is about bringing your digital vision to life. It’s the practical application of digital strategies, transforming them from abstract ideas into concrete results that drive business success.

Embracing digital realization is crucial as it allows your business to harness the full potential of digital innovations. It’s not just about adopting new technologies; it’s about reshaping your operations, enhancing customer experiences, and creating value in ways that were previously unimaginable.

 

Awards & Recognitions

Christine’s innovative approach and strong collaborative skills have earned her global recognition, resulting in numerous awards and distinctions worldwide.

2024 Technology Rock Stars

In HU’s fifth annual ‘Technology Rock Stars’ special feature, we showcase 10 technology leaders who have distinguished themselves as hospitality’s best and brightest. Selected by a panel of hotel and gaming consultants and insiders, these men and women not only are driving change within their organizations but also are at the forefront of innovation in the industry.

Winner 2024 HMG Strategy Global Leadership Institute Award

HMG Strategy’s 2024-2025 Global Leadership Institute Awards recognize the industry’s premier business technology executives who are making a difference in their organizations and their respective vertical market.

Finalist for 2024 Central Florida CIO

The Florida ORBIE Awards is the premier technology executive recognition program in Florida, honoring CIOs who have demonstrated excellence in technology leadership.

Top CIO’S of Travel & Hospitality Industry 2023

Through the prestigious listing of top 10 Travel & Hospitality Industry CIO’s 2023, Tech Outlook Magazine is recognizing the CIO’s who have made the technology and process improvements in the Travel & Hospitality Industry in a seamless manner.

Awarded The 10 Most Influential Women Business Leaders to Watch

Tycoon Success Magazine has come up with the 10 Most Influential Women Business Leaders in 2002 to Watch naming Christine Moffett to this prestigious list.

Most Inspiring CIO’s of 2021 by Industry Era Magazine

Escalating the Speed of Innovation and Digital Transformation at NASCAR and across the Sports & Entertainment Industry we proudly give this award to Christine Moffett, Head of Enterprise Technology, Data Engineering & InfoSec of NASCAR

ORBIE Florida 2022 Finalist Award Winner

The Florida CIO ORBIE® Awards will honor chief information officers who have demonstrated excellence in technology leadership. CIOs are typically recognized in multiple categories, based on the size and scope of their organization and responsibilities.

Top 100 Women in Technology in the World 2021

Technology Magazine highlighted Christine Moffett as One of the Top 100 Women in Technology Nominated by industry peers, we celebrate the female leaders that are having the biggest impact on technology globally.

Inspiring

Growth Mindset

Change Agent

Thoughtful Leadership

Revenue Focused

Strategic

Executive Profile Summary

As a mindful and strategic C-level executive, I stand out for my visionary and transformative approach, consistently recognized as a catalyst for change and an influencer through compassionate leadership and collaboration. My dedication to achieving exceptional results has earned me awards for driving innovative growth in multimillion to billion-dollar sectors within hospitality, sports, entertainment, sales, operations, analytics, marketing and technology.

I specialize in revitalizing underperforming technology and business operations, transforming organizational culture, and elevating them to peak efficiency and industry leadership.

With a strong embrace of global perspectives and a blend of executive leadership, operations, and IT acumen, I excel at enhancing productivity. This is achieved by streamlining operations and adopting cutting-edge technologies and tools that bolster decision-making and promote process improvements and operational efficiency.

Globally Recognized

Mentor

Operational

Agile Leadership

Cultivate Innovation

Compassionate

Professional Work Experience

Christine Stoffel-Moffett stands out as an esteemed and award-winning Thought Leader, offering expert support, guidance, and strategic direction to businesses and boards alike.

With a robust blend of IT proficiency and keen business insight, Christine possesses extensive experience across technology, marketing, sales, sponsorship, operations, and management, ensuring a holistic and impactful approach to leadership and organizational success.

Specialized Industry Expertise: Sports & Entertainment, Hospitality, Legal, Healthcare, and Technology.

The Kessler Collection, Corporate CIO Technology & Innovation

The Kessler Collection is a prestigious owner/operator of 11 luxury boutique hotels across the US.

  • Christine excelled in her role by leading the IT team through the successful completion of over 185 technology modernization initiatives within an 18-month period.
  • Revamped technology department, repositioning leadership, personnel, teams, workstreams, processes and enabled a transparent culture placing IT as a “Trusted Advisor” to the Enterprise
  • Technology modernization and new property construction projects spanned the corporate headquarters and all 11 luxury hotel properties.
  • Christine managed to significantly decrease IT operational costs, achieving savings of $1 million through adept renegotiations of software and hardware licenses, as well as maintenance contracts.
  • Streamlined operations, modernized and standardized technology solutions while phasing out obsolete, expensive technologies which greatly reduced operational expenses and substantially minimized technical debt.
  • Key projects under her leadership included a comprehensive overhaul of the core network infrastructure, the development and deployment of a robust security ecosystem, and the redesign of the core Property Management System (PMS), backup solutions, and over 50 applications across the organization, ensuring a modern, efficient, and secure technology landscape.
NASCAR, Interim CIO- Enterprise Technology

In her tenure with NASCAR, Christine was at the helm of numerous critical technology domains, including Network Engineering and Architecture, System Engineering, Enterprise Applications and ERP, Development and Support, Data Engineering and Strategy, BI & Support, Desktop Engineering, and Service Desk Operations.

  • Defined, structured and  implemented Change Management & Technology Governance, Information Security, Architecture & Audit
  • Christine led organizational-wide collaborations in emerging technology initiatives for Fan Engagement, Consumer Technology Strategy for Ticketing & Food and Beverage Systems
  • Oversaw Technology Procurement & Financial Administration in excess of $40M of operational and capital budgets.
  • Optimized team structure for peak performance, refining the organizational framework and elevating team efficiency.
  • Oversaw the successful completion of  115 technology modernization projects enterprise-wide.
  • Over the course of 2 years, achieved a significant reduction in IT operational expenses, saving $3.2 million by renegotiating contracts for software, hardware licenses, and maintenance, streamlining operations, updating technology solutions, and decommissioning outdated, costly technology.
  • This initiative not only reduced operational costs but also significantly cut down technical debt.
  • Revamped technology department, repositioning leadership, personnel, teams, workstreams, processes and enabled a transparent culture placing IT as a “Trusted Advisor” to the Enterprise
    NextGen Consulting & Advisory

    Provided executive-level strategic consulting, guidance, and support on a part-time, interim, or temporary basis, specializing in technology and data strategy, digital transformation, business operations enhancement, network architecture design, data security improvement, and staff coaching & mentoring. Delivered training and optimization strategies to facilitate innovation adoption and drive business growth within organizations.

    As Managing Partner, develop business opportunities, manage all contracts and business operations.

    • Generated $2.9M of consulting revenues in first 2 years.
    • NextGen Districts (aka NXG) was formed by prior Sport & Entertainment Industry Executives to be a transparent technical resource to our industry relationships and partners.
    Founder & CEO, SEAT Global Sports Consortium

    Founder and CEO of SEAT, LLC aka Sports & Entertainment Alliance in Technology.Founded in 2006 on the premise of creating a forum for international sports IT executives to network, share and partner together, the conference that organically grew into an extraordinary collaboration of the brightest minds from over 30 countries coming together each year.

    As the Founder and CEO of SEAT – Sports & Entertainment Alliance in Technology, Christine enabled her collaborative leadership style by building SEAT to be known across the Globe as a “Community” of like-minded professionals creating life-long relationships. Christine defined a culture of open communication, collaboration, sharing of best practices, strategies, innovation strategies, leadership strategies and best practices with the best technology companies across the globe. SEAT is a global consortium of 1000’s of sports and entertainment leaders whom collaborate and share while pushing the industry forward.

    For 16 years, SEAT held annual conferences across USA and Europe successfully creating a global community of sports and entertainment leaders whom are considered like family to each other!

    Arizona Diamondbacks (MLB), Vice President/Chief Technology Officer

    Managed all information technology operations for Major League Baseball team, Chase Field, and spring training facility.

    • Generated $5.4 million in revenue by establishing new partnerships and securing technology sponsorships.
    • Enhanced operational efficiencies and reduced infrastructure downtime by 98% within six months.
    • Drove operational cost reductions of 45% through the implementation of change management practices and technology standards.
    • Developed and introduced a comprehensive technology strategy and a three-year roadmap for the company.
    • Fostered a cross-functional collaboration between the business and IT departments, leading to improved technology efficiencies across the enterprise.
    Phoenix Coyotes (NHL), Vice President/CIO Strategy & Innovation

    Oversaw the entire technology spectrum for the Phoenix Coyotes, Arizona Sting lacrosse team, and Jobing.com Arena, executing numerous projects that both reduced costs and generated revenue for the hockey club. This includes the installation of a comprehensive voice, data, wireless, and multimedia communications system by Nortel, guaranteeing high-speed communications for all staff, vendors, and guests throughout Jobing.com Arena.

    • Created $2.9M revenue through new relationships and technology sponsorships.
    • Increased operational efficiencies; decreased infrastructure downtime by 100% in 2 months.
    • Implemented change management; technology standards decreasing OPEX by 85%.
    • Initiated and established IT governance process with project portfolio and scorecards.
    Caremark CVS, Director Infrastructure Technologies

    Fortune 50 Company, with 230,000 employees, operating within a $66.79 Billion company providing pharmacy benefit, health improvement products and services for over 80 million lives nation-wide.

    At Caremark RX, a leading integrated pharmacy services provider in the nation, I held various roles where I led and delivered multiple large-scale, critical IT projects valued at over $43.5 million. These projects were focused on enhancing infrastructure and boosting operational efficiency.

    • Delivering simultaneous large-scale, mission-critical IT projects in excess of $43.5M providing infrastructure improvements and strengthening operational capabilities, on-time and under budget.
    • Managed over 2,000 servers, 900TB of data and 2,800 network switches/devices in 57 data centers across 46 States.
    • Oversaw operating budgets for multiple departments, totaling over $60 million.
    • Directed 38 direct reports, 100 staff members and multiple teams across 46 states.
    • Oversaw the Telecom department’s operational budget of $12.3 million, achieving $1.2 million in cost savings through the renegotiation of vendor contracts.

    Innovative Executive with a Profound Technical Acumen and Transformational Business Leadership

    Strategic Leadership Competencies

    • Pioneering Transformation Leadership
    • Expertise in Team Cultivation & Mentorship
    • Driving Organizational Cultural Evolution
    • Global Strategy and Operational Insight
    • Cultivating Strategic Partnerships & Network Alliances
    • Financial Mastery: Multi-Million Dollar Budgeting & Planning
    • Trailblazing Fan & Customer Experience Innovation
    • Championing a Data-Driven Organizational Mindset
    • Architecting Future-Ready Technology Strategies
    • Master Negotiator in Contracts & Deal Conclusions
    • Excellence in Performance Optimization
    • Creativity in Revenue Streams Innovation

    Professional Expertise and Technologies

    • Agile Leadership & Team Coordination
    • Visionary Tech Roadmapping
    • Advanced Data Systems & Architecture
    • Comprehensive Network Design
    • ERP System Integration & Management
    • Cloud Solutions Architecture
    • Process Optimization & Efficiency Enhancements
    • Organizational Change Leadership
    • Exploration & Adoption of Cutting-Edge Technologies

    Leadership Principles Guiding My Daily Actions

    • Championing Transformation
    • Embodying Servitude and Support
    • Being a Relied Upon Advisor
    • Practicing Considerate Decision-Making
    • Prioritizing Meaningful Relationships
    • Exercising Thoughtfulness and Awareness
    • Driving Towards a Visionary Future
    • Cultivating Innovation
    • Dedicated to Coaching and Developing Talent
    • Fostering Team Collaboration
    • Acting as a Catalyst for Change
    • Leading with Compassion
    • Fueling Actions with Passion

    Advisory Board / Council Memberships

    HFTP - Advisory Council Member

    As a HITECH (HFTP) Advisory Council Member for HITECH, the world’s leading Hospitality Conference. The Counsil develops the 2024 conference programming, sessions and speakers. A focus is also expanding the learning & development programming for attendees.

     

    Insight CxO Client Advisory Council

    The Insight CxO Client Advisory Council provides a platform for industry thought leaders to explore innovative IT solutions in a digitally transformed world. 

     

    Marriott Technology Advisory Board

    Serving on the Marriott Technology Advisory Board, I collaborate with 23 CIOs of Marriott franchise properties, alongside with Marriott’s technology leadership exploring innovative ways to use technology to maintain Marriott’s position as a global leader.

    Shane Harmon

    Chief Executive, Sky Stadium, New Zealand

    If I was to pick the top 10 people who have had a significant and positive influence on my career, Christine would be on that list. I’ve known Christine since 2010 and we’ve collaborated many times since. Christine has probably the greatest network in the world. She’s opened so many doors for me. SEAT has been life changing for me through the knowledge and friendships it has delivered. Christine is also a highly skilled and professional executive. I would have no hesitation in being a referee for Christine in any future opportunity.

    Russell Scibetti

    VP, Strategy & Business Intelligence, New York Football Giants

    I am a big fan of what Christine has built in the SEAT Conference. She started with a vision of creating the top conference for sports IT professionals, and has continued to evolve it as the technology landscape has changed, developing new tracks around CRM and social media. Her event has been on my calendar every year, and I don’t see that changing.

    Brian Costello

    Director, Digital Media/Editor in Chief , Portland Timbers

    Christine is a creative, tenacious and dynamic leader. I’ve worked with her closely throughout the creation of numerous SEAT Conferences helping bring together some of the best minds in sport. Christine’s direction helped shape and drive a gathering that forged strong business relationships, provoked new ideas and concepts and helped create new and enduring friendships. Her ability to connect disparate ideas and people is unparalleled.

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